Business who listen to and consider the ideas of your customers

Every business depends largely on the demand of its customers, if we have a high demand then the business will be successful, profitable and prosperous and if we have little demand it is likely that we should do some settings.

Many times by being immersed in the business can not see some points that could improve it which are perfectly captured by our clients.

Is in those circumstances that the relationship between customer and business is very important; If there is a climate of friendship and confidence is posibel then obtain valuable customer data to help improve our business.

A way of doing this is through the direct involvement of our customers in the mailboxes of "suggestions" which are distributed in many businesses in public places them, waiting for what you want to say our customerswhether complaints, complaints, ideas, suggestions, etc.

But the world has changed and the physical mailboxes are being replaced by virtual mailboxes or web pages where any client can write on any topic, suggestion, complaint, complaint and also and primarily on ideas to improve our business.

These websites of our business should be centers of the type of forums, where topics are proposed and discussed by other members, being the most discussed and those treaties which we must focus our interest because they can not only lead to changes in the current manner of operating our business but also interesting proposals for future.

Relationship marketing or client-based administration is part of this type of proposal which we consider very important in the business; make customers feel important and part of the own business is a key pair fidelizarlos and improve them.

Have a wonderful day.

Related note: springwise

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